Shipping policy
Shipping & Store Policies
Thank you for supporting Long Dark House during our pre-opening phase.
Shipping
Beginning July 15, 2026, a limited selection of merchandise and gifts will be available for shipping.
Please allow up to 5 business days for order processing and shipment. While we strive to ship orders as quickly as possible, processing times may vary as we prepare for our bookstore opening.
Once your order ships, you will receive tracking information via email.
Local Pickup
We anticipate offering in-store pickup beginning September 15, 2026, following the opening of our Alexandria storefront.
Additional details, pickup instructions, and available products will be announced closer to launch.
Books
Our online book offerings are currently being developed. In the coming months, we plan to offer convenient online book purchasing through a bookstore affiliate program, allowing customers nationwide to support Long Dark House while shopping online.
More information will be shared soon.
Questions?
If you have questions regarding an order, shipping, or future pickup options, please contact us at:
Thank you for supporting independent bookstores and helping us build a home for readers, writers, and lovers of strange stories.